At Somnath Air Conditioner, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or use our services.
1. Information We Collect
We may collect the following information from you:
- Name
- Contact details (phone number, email address)
- Address (for service visit purposes)
- Payment details (only during transactions, processed securely)
- Device information and browsing activity (via cookies)
2. How We Use Your Information
We use the collected information to:
- Provide and manage our AC, refrigerator, washing machine, and microwave services
- Respond to your inquiries or service requests
- Send updates, reminders, and service confirmations
- Improve our website and customer experience
- Maintain internal records and comply with legal requirements
3. Information Sharing
We do not sell, rent, or trade your personal information to any third parties. Your data is only shared with:
- Our authorized service technicians
- Payment gateway partners (for secure transactions)
- Government authorities if legally required
4. Cookies
We may use cookies to enhance user experience and monitor site traffic. You can modify your browser settings to decline cookies if you prefer.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse. All payment data is handled securely using trusted third-party gateways.
6. Your Rights
You have the right to:
- Request access to your personal information
- Ask us to update or correct your details
- Withdraw your consent at any time
- Request deletion of your data (subject to service obligations)
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.